Please Read Before Using Our Website and Services

By accessing or using our website nexuralinks.com, you agree to be bound by the following Terms and Conditions set forth by NEXURA LINK SDN BHD. These terms may be updated or modified at any time without prior notice.

1. Ownership & Use of Content

All content on our website — including product descriptions, images, logos, and text — is the intellectual property of NEXURA LINK SDN BHD. It may not be copied, reproduced, or used for any commercial purpose without our written permission.

2. Product Information & Orders

  • Prices, specifications, and product availability are subject to change without notice.

  • While we strive for accuracy, we do not guarantee that all product descriptions, images, or prices are error-free.

  • Orders are subject to acceptance and confirmation by NEXURA LINK SDN BHD.

  • We reserve the right to cancel any order due to pricing errors, stock limitations, suspected fraud, or for any other reason.

  • Payment must be completed in full before we ship any order.

3. Warranty & Manufacturer Terms

All warranties and guarantees are provided as per the manufacturer’s terms, unless explicitly stated otherwise by NEXURA LINK.

4. Account Responsibility

You are responsible for maintaining the confidentiality of your account login details.
Any misuse, unauthorized access, or fraudulent activity may result in the suspension or termination of your account.

5. Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

6. Privacy & Data Protection

We collect and use your data in accordance with our Privacy Policy. This includes:

  • Data Collected: Name, address, contact details, email, payment info, browsing behavior

  • Purpose: To process orders, provide support, improve user experience, and for marketing (if opted-in)

  • Sharing: We only share your data with trusted service providers such as payment processors, logistics partners, or as required by law.

  • Your data is never sold or disclosed to third parties without your consent.

You can view our full Privacy Policy on our website.

7. Returns & Refunds

Please refer to our Return & Refund Policy for full details. A summary:

  • Returns accepted within 7 days of delivery for damaged, defective, or incorrect items.

  • Items must be unused, in original packaging, and in resellable condition.

  • Change-of-mind returns are subject to management approval and may incur a restocking fee.

  • Customers bear return shipping unless item is faulty or incorrect.

  • Refunds are processed to the original payment method within 5–7 business days upon approval.

  • Certain items (e.g., digital products, clearance) are non-returnable.

8. Checkout Agreement

By placing an order on our website, you will be required to click “I Accept” to confirm that you:

  • Have read and agreed to our Terms & Conditions, Return Policy, and Privacy Policy

  • Have reviewed your order details

  • Understand that your order is final once payment is completed

9. Governing Law

These Terms and Conditions are governed by the laws of Malaysia. Any disputes shall be settled under the jurisdiction of Malaysian courts.

📞 Contact Us

For any questions or clarifications:
📧 [email protected]
📱 017-548 6319