🛍️ What products does NEXURA LINK SDN BHD sell?
We offer a wide range of telecommunication devices and IT accessories
🛒 How can I place an order?
Orders can be placed directly on our website at nexuralinks.com. Just browse, add to cart, and proceed to checkout.
💵 Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) for selected areas in Malaysia.
COD availability will be shown during checkout based on your delivery location.
🌍 Do you ship internationally?
Yes, we ship internationally via trusted couriers like FedEx, UPS, and DHL.
International shipping fees will be calculated based on the destination and weight.
Please contact [email protected] for any special requests or assistance.
⏱️ How long does delivery take?
Standard Delivery (Malaysia): 2–5 business days
Express Delivery (Malaysia): 1–2 business days
International Delivery: Delivery times vary by country and courier service.
🔍 Do you provide tracking for my order?
Yes, a tracking number will be sent via email or SMS once your order has been shipped.
🔁 Can I return or exchange an item?
Yes. Returns are accepted within 7 days for damaged, defective, or incorrect items.
Please refer to our Return Policy for full details.
🛡️ Are your products covered by warranty?
Yes. Warranty coverage depends on the product and brand and will be stated on the product page or packaging.
📞 Who can I contact for support?
📧 [email protected]
📱 017-548 6319
🔐 Is my payment secure?
Yes. All transactions are protected by SSL 128-bit encryption to keep your information safe.
💱 What currency are transactions processed in?
All orders are processed in Malaysian Ringgit (RM).
🌏 Where is NEXURA LINK based?
We are a legally registered company based in Malaysia.
Company Name: NEXURA LINK SDN BHD
SSM Registration: 202401042097 (1587943H)